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Privacy Statement

Blackpool FC Hotel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may from time to time, change this policy by updating this page. You will be asked to confirm you are happy with any policy changes by acceptance when visiting the page.

What information we collect

We may collect personal information from you when you:

Blackpool FC Hotel automatically receives and records non-personal information using applications from your browser as well as through other analysis of the Site. We also may collect information using cookies, web beacons or similar technologies, or through third parties using similar technologies. A cookie is a piece of data stored on your computer. When you visit the Site, your web browser may store cookies on your computer, which will better enable you to navigate the Site upon return. You may use the Site even if you choose to reject or delete the cookies. Cookies also may be used by some of the other websites for which a link is placed on the Site.

Why we collect information

We may use the information we collect:

Communications with you

By providing your details through booking or registering you are consenting to receiving one welcome email from Blackpool FC Hotel. This email will allow you to set your communication preferences going forwards and will enable you to select how you are communicated with.

Information sharing with third parties

Blackpool FC Hotel may disclose the information it collects to others (i) for purposes of outsourcing one or more of functions to service providers who work on behalf of or with Blackpool FC Hotel; including agents, vendors, advertisers, and affiliates; (ii) to confirm or update information provided by you; (iv) for other purposes authorised by you.

We also may share your information when required to in response to a subpoena, legal order or official request, when we believe you have acted in violation of the any terms or conditions, to investigate, prevent or take action regarding suspected illegal activities, fraud or potential threats, or to exercise legal rights or defend against claims, when we believe that doing so may protect your safety or the safety of Blackpool FC Hotel or others, or as otherwise permitted or required by law.

We may also use and share non-personally identifiable information with third parties for purposes of profiling and sites analysis. This profiling will be used to improve our products, service and customer experience.

Protection of personal information

Blackpool FC Hotel uses reasonable administrative, physical and electronic security measures to protect against the loss, misuse and alteration of personal information. While we strive to protect personal information, we cannot guarantee the security of any information transmitted over the internet to us, all information is supplied at your own risk.

Updating your information

You are responsible for keeping your information current. You may update your information by logging in to your account at login.blackpoolfc.co.uk or contacting Blackpool FC Hotel via email hotelstaff@blackpoolfc.co.uk.

Links

You may have the opportunity to follow links on the site to other sites that may be of interest to you. Blackpool FC Hotel endeavours to only link to reputable organisations and websites, we are not responsible for any content on external sites linked through our own website. Therefore, the privacy policies with respect to other sites may differ from those applicable to our own.

We encourage you to review the privacy policies of each other site. This Privacy Policy only applies to information collected and maintained by Blackpool Football Club Hotel.

Cookies

When you use our sites (including mobile sites or mobile apps), we and third party organisations may collect information by using ‘cookies’ and other technologies (for simplicity we refer to all such technologies as ‘cookies’)

For a list of the companies which use cookies and how they use them please access our Cookie Consent Tool. This is always available at the bottom corner of our sites.

When visiting our sites, creating an account or when you buy tickets, you agree to us and third party organisations using cookies in line with your cookie settings. You can use the Cookie Consent Tool to change your preferences at any time. For information about how your personal information is used please see our Privacy Policy (link to specific Privacy Policy).

What are cookies?

A cookie is a small text file—containing small amounts of information— that passes to your computer through your web browser so that the website can remember who you are.

The length of time a cookie will stay on your computer depends on whether it is a persistent or session cookie. Session cookies are temporary cookies that stay on your computer until you leave the website. Persistent cookies stay on your computer after you have finished browsing until they expire or are deleted.

A pixel tag or sometimes called a web beacon is an invisible image with a line of code which is placed within an email message or on a web page. Cookies can either be categorised in to First or Third Party cookies. “First Party Cookies” are cookies that Blackpool FC Hotel & Blackpool Football Club places on your device whereas “Third Party Cookies” are cookies that another party controls but are placed on your device when you visit our site. For example, we use Google Analytics cookies to gather information about the user experience on our website.

What are cookies used for?

Cookies can be put into one of the following categories: strictly necessary; analytics, functionality and advertising cookies. The table provides more information about each category.

 

Essential Cookies These cookies are essential to make our website work. They enable you to move around the site and use its features. Necessary services, like the ability to access secure areas cannot be provided without these cookies.

For example, keeping you logged in during your visit. Without these cookies the site might forget you and you’d have to constantly log back in.

Analytics Cookies These cookies collect information about how people use our site, such as which pages are most frequently visited, and how people are moving from one link to another. Information collected on our open site are grouped together with information from other people’s use of our site on an aggregated basis. If you have logged into the site we may associate information from the cookies with your account. Overall, these cookies provide us with analytical information about how our site is performing and how we can improve it.
Functionality Cookies These cookies allow us to remember choices you make and tailor our site to provide enhanced features and content to you. For example, these cookies can be used to remember your user name (but not your password), they can also be used to remember changes you’ve made to text size, font and other parts of pages that you can customize.
Advertising and Marketing Cookies These cookies are used to deliver marketing and advertising message that are tailored to you based on what you have browsed, purchased or shown interest in. We use these cookies in conjunction with third party organisations who provide tools that enable us to group you with other users to target these messages and adverts. For example, when you browse our websites or apps, add tickets to your basket or make a purchase you may subsequently see adverts or messages for these or similar events. This could include an advert on Facebook, search results in Google or an email from us reminding you still have tickets in your basket. All third parties we work with conform to online behavioural advertising (OBA) industry standards to ensure you are not personally identified and you have the options to opt out in the future.

How to manage cookies from this site

In addition to our Cookie Consent Tool, most browsers will enable you to manage your cookies preferences e.g. have the browser notify you when you receive a new cookie or use it to disable cookies altogether. If you do decide to disable or delete these altogether some sites won’t work as well as they rely on cookies to provide you with the service, you have requested. If you do decide to disable or delete them altogether some sites won’t work as well as they rely on cookies to provide you with the service you have requested.

If you do not wish to allow us and third-party organisations to use cookies within our emails, such as pixel tags, the best way to do this is not to enable images when you view our emails. In other words, only view the plain text of the email. Some web browsers and email clients have settings or extensions available to disable / block such cookies.

Updates to this policy

We may update this policy from time to time, please check back regularly for amendments.